straight talk customer service straight talk customer service

Click below for our Contact Information and hours of operation! In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. They wanted me to buy another cheap phone to keep my number. In my experience and for my needs Straight Talk worked very well for me. Or who knows as it was not freely shared. Navigate to the Support tab and click on Contact Us. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Alarms, TTY and other systems may not be compatible. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. I will never use Straight Talk again. I am a prospective customer of Straight Talk. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. It offers four different service plans with different data and storage options. Never had any other carrier! There are no hidden fees with Straight Talk, and there is no cost to activate your plan. CROOKS! All rights reserved. Who's crazy enough to start this website? Sorry they won't. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. No customer service at all. Customer service is the worst, worst trained individuals on the planet. Who is ED Magedson - Founder, Ripoff Report. The didn't know there own settings to get their phones to work. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. You can help! We DO NOT remove reports. Lets get it Straight. My existing internet was down with no ETA and 3-days to even get a reply. You can keep your Straight Talk phone number after canceling their service. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I've talked to 6 customer care agents was promised to get a call back twice that never happened. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Straight Talk is a reliable alternative to major cellphone providers. You have until DATE to complete the activation or you will lose your spot. FAQ. Please fill out the form below and we will be in touch with you ASAP. All rights reserved. Companies can ask for reviews via automatic invitations. My phone service is not working. 4G LTE or 5G-capable device required. You may have called before the Customer Care Center was able to Activate your phone. I called ST customer service. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. Text 611611 to check your balance, get refills and much more. Enter your phone number and pick the keyword that best fits your needs. Wasted half a day! Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Get immediate Straight Talk support from HelpOwl.com. Plans include unlimited talk and text and high-speed data. Consumers want to see how a business took care of business. Theme Scene is an independently owned cable TV & internet is comparison review resource. SMH!!!! Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Available online only. I accidentally threw my sim card away when switching to Visible. There are no credit checks, and you pick the plan and activate your account. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. What are the reasons for cancelling the Straight Talk service? SELF-SERVICE AT YOUR FINGERTIPS Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Its just ridiculous. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Please refer to our privacy policy. Copyright 2007 - 2023, ContactHelp.com. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Your System Sucks. Check your balance, refill or manage plans and phones with our 611611 text feature. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. We though we'd save money with Straight Talk. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. I have been without service since 1/02/23. I do NOT recommend Straight Talk, since they will not do honor their warranty! Finally switching. I asked for a manager or someone that could do something. Get buying tips about Prepaid Phones delivered to your inbox. Please wait an additional 24 hours and try the test call again. Had enough of straight talk terrible customer service. > Print Monthly Statement. ConsumerAffairs is not a government agency. Press 1, then 5, then press # three times. Its Free to Join! Straight Talk will unlock phones for current and former Straight Talk customers for free. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. *Refer to the latest Terms and Conditions of Service at straighttalk.com. Yesterday we discovered that we can't call the New York State Police. This company is a total scam. We've created these shortcuts and apps to try to help customers like you (and ourselves!) If you paid for their service in advance, you are entitled to a refund. This all happened after verizon bought them out. ^FT I was forced to accept the free Verizon sim. They say they'll call you back. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Pre-order items cannot be combined with other purchases. I have been with Straight Talk Wireless for 3 years now. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. 30 minutes to sync email to your phone. Yes, you can with the Straight Talk Bring Your Own Phone program. You can use our automated system or speak to a Customer Care Representative. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. No international roaming allowed. The data is non existent no matter if it is the beginning or end of your service date. They are a SCAM!! I had straight talk for years. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. The worst phone service ever!!!! J.D. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Unsubscribe easily. This is your device's unique identification number. WebClick on the option See Balance/Service Date. Cell service is strong here. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Refill with your credit card right from your device. I have had nothing but horrible service ever since I've had this horrible carrier. Here are 8 tips for writing great reviews. Be the first one to find this review helpful. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. He just did want to do it. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". WebStraight Talk is committed to providing our customers the best customer service. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. I have never experienced worse customer service in my entire life. That's how much they give a . This special promotion only allows one additional line to be added at a time. Please select which one you wish to keep. You will need to perform a separate checkout for the items in your cart. The company offers a wide variety of phones, including budget phones that come free with a phone plan. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. We then hung up. WebAt Straight Talk, customer service is extremely important to us. I even asked them if I would get resistance from the store and they insured me it would be fine. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. It's now been a day and half. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. INSTALL NOW>>. File your review. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. I turned it off and back on still no service. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Sometimes, they might try to convince you to remain with them. I told all of them the error I got. I paid 130.00 for 3 months of service with these people. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) So if thats what you want, feel free to explore it. Thanks SO much! Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Estimated amount consumers saved since 1997: $15,590,010,907. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. I told them I would like a refund. Please visit our 611611 Page. They might even offer some discounts or incentives to keep you with them. T-Mobile: Call 1-877-453-1304. There's a problem. Unacceptable. My other carrier released my number which left me with no phone for 36 hours. Check running services and close unnecessary applications. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. This number worked fantastically, and I got all I needed accomplished! You can call us directly and we will help you. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. How do I cancel my Straight Talk service? > Sign In / Reset Password. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. So I'm out money with no phone or service and thus far no solution offered. Kept asking to speak to a manager but was told they were a manager. Why Can't I Talk To A Real Person. Concluding that she was psychotic, I asked to speak to a supervisor. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. For more specific results for "straight-talk-.com". Full web sites require more data to view and browse. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. WebGet rewarded with Free Service at Straight Talk Rewards. You will also receive a text message with the details. WebChat with one of our agents live. After installing it in my phone it said SOS for the cell signal. The first rep. this morning said he'd call me back on my cell right off. Check your balance, refill or manage plans and phones with our. Straight Talk is one of the leading wireless carriers in the United States. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! They have one of the most dependable 4G LTE networks in the United States among low cost carriers. This whole situation is f*cked up and I dont know what to do. There is no spot reserved for this router, you will need to check service availability for your address. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. Calls must originate from the US or Puerto Rico. Copyright 1997-2023, Ripoff Report. Apparently I am not the only one with issues. It goes against our guidelines to offer incentives for reviews. How those businesses take care of those complaints is what separates good businesses from the rest. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service.